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REVIEWS:  Digital Photography Software:  Slideshow and Presentation:
PhotoShow

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Simple Star PhotoShow


 
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Rating
Reviewed by: Debbie
 (Casual)

Review Date
November 19, 2008

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
1 to 3 months

Visitors rate this review
1.50 of 5,
2 votes

Rate this review?

Review 1 of 6

Price Paid:  $0.00

Summary:

I am also having trouble with this program and the tech support sucks. I have emailed and emailed for 2 days trying to get some help and they send me everywhere else but where I need to be and still can not get my photoshow to download to a disc.

Strengths:

Great photoshow layouts

Weaknesses:

TECH SUPPORT

Customer Service:

BAD



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Rating
Reviewed by: 

Lgross

( Intermediate)

Review Date
October 24, 2008

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
1 to 3 months

Visitors rate this review
2.00 of 5,
1 votes

Rate this review?

Review 2 of 6

Price Paid:  $63.00 from Simple Star Online S

Summary:

I have never used a more frustrating software product! Had initial download problems but worked them out to create two great slide presentations...albeit many, many hours to create. Used own music, but agree the music is very limited. Main issue is an error message that has appeared twice, and unable to open the program. The only way tech support helps is to get you back to a blank, brand new photoshow program! That's not what I want/need. I have lost everything, including completed shows, even with their step-by-step directions to save finished work. All 4500+ downloaded photos gone, need to re-down all photos. Can't get anywhere with tech support, asked for upgraded versions without this glitch, and they said not available. I am a registered user, but never received any upgrades as they say I should have! They should warn of this and automatically have consumer back up to internet site, not be an option as is now. This is completely worthless to me and don't want to get burned a third time! DO NOT PURCHASE THIS PRODUCT UNLESS YOU LIKE TO WASTE TIME!

Strengths:

Fun visual graphics, backgrounds, sayings

Weaknesses:

Everything else. Software is not reliable and I can't afford tto waste time. Tech support is a joke! Cannot get a live person. They do not solve the problem.

Similar Products Used:

Media Center

Customer Service:

Completely unhelpful.



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Rating
Reviewed by: 

Lor

( Intermediate)

Review Date
May 22, 2008

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

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Review 3 of 6

Price Paid:  $59.00 from internet

Summary:

I've had Photoshow for about 5-6 years and would not recommend it because the support team can only apologize for your troubles but can never fix them. The music is limited and breaks up. They have not updated it since I bought it and am tired of using the same cartoons, etc. I wrote to the company in Cal. and never received a reply back. I had it with Comcast but when I discontinued Comcast I lost all my Photoshows even thou I paid for the product. I had to purchase it again but never found any of my 25 Photoshow that I had made with Comcast. I there is a comparable product out there I'd try them.

Strengths:

??????????????????

Weaknesses:

limited music, limited animations, having trouble opening , closes down in the middle of making a Photoshow and all work is lost

Customer Service:

lousy



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Rating
Reviewed by: Florence Estelle
 (Expert)

Review Date
August 29, 2007

Overall Rating
 2 of 5

Value Rating
 3 of 5

Used product for
More than 1 year

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Review 4 of 6

Price Paid:  $0.00

Summary:

I have photoshow 5. It is a lot of fun and simple to use. However, the music while there is a lot of it, isn't very good. The graphics, while there are quite a few, are limited. But the worst problem is that you can't get any real help from SimpleStar. They dodge the questions or ignore you altogether. I too have had photos show up twice, even when I have deleted them completely. And they appear in places other than where I put them.

Strengths:

Quick and easy, when it works.

Weaknesses:

customer support

Customer Service:

terrible



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Rating
Reviewed by: Linda G. McAdam
 (Intermediate)

Review Date
July 26, 2007

Overall Rating
 5 of 5

Value Rating
 3 of 5

Used product for
3 Months to 1 year

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Review 5 of 6

Price Paid:  $5999.00 from Simplestar.com

Summary:

I love using photoshow 5 and have used other versions before. I now have a computer with a dvd burner, so I was looking forward to burning a dvd with about 350 photos and music. well, it won't burn it properly. I had to devide it up into 4 discs! Very disappointing. The photos and music were all mixed up and repeated the photos several times!
I have tried to get help from simplestar but they have not answered my email request for help.

Similar Products Used:

All the Photshow products that have been made.



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